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Press relations and sensitive communication

Talk to the media, and hold the organisation's line when things go wrong.

Block code
COMM-CRISE
The format

Three months, two hours a day.

  • Certificate programme · 128 h
  • Two hours a day
  • 250,000 F — the same fee for all sixty
  • All in the same format, at the same fee.
The qualification

A CQP under MINEFOP accreditation.

  • Leads to the CQP — Certificat de Qualification Professionnelle, which the ministry used to call the AQP.
  • Awarded under MINEFOP accreditation.
  • The full programme for the same profession remains open to anyone aiming for the complete qualification.
Sessions

A new session opens every quarter.

Next intake: Monday 5 October, with enrolment open until 2 October. The following one starts on 4 January 2027.

  • First-quarter intake — enrolment closes on 2 October5 Oct.
  • Second-quarter intake — 20274 Jan.
Objectives

What you will be able to do.

  • Describe the Cameroonian media landscape and how newsrooms work

  • Build a press list and maintain relationships over time

  • Build a pitch and an angle that get a story picked up

  • Prepare for trick questions and stick to key messages

  • Map reputational risks and set up a crisis unit

  • Handle the first hours of a crisis: a single message, across all channels

  • Organise the way out of the crisis, the rebuilding of trust and the lessons-learned review

Programme

Four modules.

  1. Module 0132 h

    Understanding and approaching the media

  2. Module 0232 h

    Preparing for a crisis before it happens

  3. Module 0332 h

    Holding firm during the crisis

  4. Module 0432 h

    Emerging from a crisis and rebuilding

Who it is for

Who it is aimed at.

  • Learners with communication experience — in practice those who have completed one of the first three blocks. The block is also aimed at executives and spokespeople.
Afterwards

Where it leads.

  • Press officer, media relations officer, sensitive communication adviser. This is the block people call on when everything else has failed.
Method

How it works.

  • Systematic alternation between short theory sessions and practical work, with most of the time spent on practice

  • Progression from simple to complex: each module builds on what was learnt in the previous one

  • Realistic role-plays drawn from Cameroonian business cases

  • Considered use of generative AI as a working tool, in line with the common core

  • Regular formative assessments and a final integrative project drawing on all four modules

Assessment

How you are assessed.

  • Formative assessment at the end of each module (graded role-play and practical exercises)

  • Practical work assessed against competency sheets

  • Final integrative project, presented and defended before the trainer

  • One graded assignment per module in the online course space

Tools

What you work with.

  • Press contact database and follow-up tracking tool

  • Templates for press releases, press kits and key messages

  • Monitoring and reputation alert tool

  • Media training equipment: camera, video playback

  • Crisis scenarios and prepared injects

Join the next session

Ready to get started?

Sessions open every quarter. Apply now or request the detailed brochure — our advisers will get back to you.