Skip to main content

AI-augmented administrative assistant

Run the day-to-day administration of a department and keep information moving.

Block code
SECR-ADM
The format

Three months, two hours a day.

  • Certificate programme · 128 h
  • Two hours a day
  • 250,000 F — the same fee for all sixty
  • All in the same format, at the same fee.
The qualification

A CQP under MINEFOP accreditation.

  • Leads to the CQP — Certificat de Qualification Professionnelle, which the ministry used to call the AQP.
  • Awarded under MINEFOP accreditation.
  • The full programme for the same profession remains open to anyone aiming for the complete qualification.
Sessions

A new session opens every quarter.

Next intake: Monday 5 October, with enrolment open until 2 October. The following one starts on 4 January 2027.

  • First-quarter intake — enrolment closes on 2 October5 Oct.
  • Second-quarter intake — 20274 Jan.
Objectives

What you will be able to do.

  • Place the job within an organisation chart and identify the decision-making channels

  • Get organised: priorities, interruptions, lists, time management

  • Maintain the discretion and loyalty the job demands, and know their limits

  • Provide professional front-desk and telephone reception

  • Produce everyday administrative documents and batch documents

  • Automate repetitive tasks without writing code

  • Keep track of files, follow up and coordinate between departments

Programme

Four modules.

  1. Module 0132 h

    The assistant's job and its environment

  2. Module 0232 h

    Administrative writing and office software

  3. Module 0332 h

    Automating repetitive tasks

  4. Module 0432 h

    Administrative follow-up and coordination

Who it is for

Who it is aimed at.

  • Complete beginners with good written and spoken communication skills. No technical prerequisites: the block starts from the job and its environment.
Afterwards

Where it leads.

  • Administrative assistant, secretary, receptionist. This is the most versatile entry block in the catalogue.
Method

How it works.

  • Systematic alternation between short theory sessions and practical work, with most of the time spent on practice

  • Progression from simple to complex: each module builds on what was learnt in the previous one

  • Realistic role-plays drawn from Cameroonian business cases

  • Considered use of generative AI as a working tool, in line with the common core

  • Regular formative assessments and a final integrative project drawing on all four modules

Assessment

How you are assessed.

  • Formative assessment at the end of each module (graded role-play and practical exercises)

  • Practical work assessed against competency sheets

  • Final integrative project, presented and defended before the trainer

  • One graded assignment per module in the online course space

Tools

What you work with.

  • Full office suite with mail merge

  • A no-code forms and automation tool

  • An AI assistant for drafting, summarising and translation

  • A shared task and file tracking tool

  • Business templates: letter, memo, minutes, notice of meeting

Join the next session

Ready to get started?

Sessions open every quarter. Apply now or request the detailed brochure — our advisers will get back to you.